We understand that the implementation and effectiveness of a quality process system is critical to the success and trust of our clients. The control of all phases of engineering, inspection and packaging are integral to a successful process and ultimately superior products.
Our engineering includes the design, analysis, construction, testing and monitoring of parts or processes to meet customer expectations.
Drawings & Samples
· Work with customers to ensure their product drawings are dimensionally correct, and list critical aspects that are understandable in China.
· Ensure samples, pre-production, and production lots are dimensionally correct, and compare to customer approved drawings.
Part Production Approval Process (PPAP)
· Ensure proper controls for product development per customer requirements and expectations, incorporating the customers’ sample.
Gauge Repeatability and Reproducibility (Gauge R&R)
· Used for first time products, control plans, and first part approval process using 10-3-3 measuring process.
Statistical Process Control Analysis (SPC)
· Verify that tooling is statistically significant using SPC Excel and Minitab, through normal distribution and Six Sigma methods.
· Ensure the process is capable of meeting customers’ expectations.
Sample Design, Samples and Pre-Production
· Work with customers on the initial sample design as well as testing the initial samples.
· Verify that the initial samples and pre-production lots meet customer expectations as they relate to design, strength and overall visual appearance.
Nonconformance and Correction Action Reports (NC’s and CAR’s)
· Research and documentation of root cause, corrective and prevention action and cost impact.
· Initiation of NC’s and CAR’s as a result of “part” nonconformance or “process” nonconformance.
Engineering Change Notices (ECN’s)
· Documented “part” or “process” change by the customer, or for the customer’s consideration.
Data Collection and Trend Charts
· Daily tracking of lot defects and monitoring trends over time using process data. Percentage of overall defects for top quality issues are reviewed prior to shipments.
· Use trigger points.
Inspections involve measurements, testing and review of all products to verify that they meet customer expectations.
· Use of defect logs to track total observation defects during the production process. Defect logs are critical for process feedback to eliminate product or process nonconformance.
· Review all inspection results and defect logs prior to shipments.
· Final inspection acceptance/rejection to a predetermined Acceptable Quality Level (AQL) for all critical, major and minor characteristics.
Packaging is developed to ensure the best possible protection of products during distribution, storage and end use.
· Design and development of product packaging based on customer specifications and guidelines.
· All products are labeled to ensure proper identification and lot traceability.
200 E. CAMPERDOWN WAY | GREENVILLE, SOUTH CAROLINA 29601-5306 | TELEPHONE 864-250-4440